Secure Your Business

Secure your business with a physical security plan that connects people, procedures and technology to the way your organization actually operates. Security should not be treated as an afterthought. A clear plan can help protect employees, customers, visitors, property and day-to-day activity while supporting normal business operations.

How can a business improve physical security?

Begin by identifying the people, spaces and activities that require protection. Review entrances, exits, visitor access, parking, storage, delivery areas, operating hours and previous incidents. This creates a practical basis for deciding whether the business needs trained officers, patrol routines, access procedures, CCTV security, video monitoring or a combination of measures.

SecureWorld provides on-site security services, CCTV and video monitoring, and security consulting for organizations across Jamaica, Antigua, St. Lucia, Grenada and Barbados. Recommendations are shaped around the property and the client’s priorities rather than a standard package.

What should a business security plan include?

A useful plan defines responsibilities, access rules, patrol expectations, incident reporting and escalation procedures. It should explain who receives an alert, who contacts management and how evidence is preserved. The plan should also be reviewed when the property, operating hours, staffing or risk profile changes.

Business security frequently asked questions

Do all businesses need a security officer?

No. The appropriate solution depends on the property, operating environment and identified risks. Some organizations may need officer coverage, while others may benefit from improved procedures or camera coverage.

Can security support customer service?

Yes. In public-facing settings, officers can remain alert, disciplined and firm while also being respectful, helpful and calm. Strong security and warm service can work together.

How do we request a review?

Contact SecureWorld with information about the property and your main concerns. The team can discuss the next appropriate step.

Our professional security officers buy in to the core values and corporate culture of the company or property for which they serve. We train them to understand how their role will affect that business’ bottom line and what they can do to ensure that the property that they serve is successful. Our staff understand that their roles or job descriptions are more blended than that of the traditional sense and that they are more and more an integral part of business retention.

First Impressions Matter To Us

A guest, customer or tenant can quickly formulate an opinion on your organization whether it is positive or negative based on a single interaction with a security officer. Since they are the most highly visible and held in a position of authority, their chance of contact with your guests is extremely high.

Having the right calibre of individual with the right training on your property that will interact with your guests is critical. While some situations are unavoidable, the way a security officer responds to that situation has the potential to turn a negative in a positive.

Employing A Professional And Well-Trained Security Officer, You Can Expect To Receive The Following Benefits:

Patrol premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
Respond to all property emergencies i.e. medical emergencies, fire alarms, leaks, flood, natural gas, elevator entrapments, evacuations etc.
Liability reduction, finding and reporting potential safety hazards
Assist guests and patrons with questions, queries or concerns
Customer service
Provide a visible deterrent to any people who wish to commit harm
Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain the integrity of the premises
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons

Assists in delivering your customer service message
Answer alarms and investigate disturbances
Patrol among visitors, patrons, and employees to preserve order and protect property
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
Warn persons of rule infractions or violations, and apprehend or evict violators from premises
Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas
Escort or drive motor vehicle to transport individuals to specified locations and to provide personal protection
Inspect and adjust security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering
Conduct daily and monthly inspections of emergency and/or life-saving equipment to ensure that everything is in good working order